Paradiso Garden

Corporate Social Responsibility

Mac Hotels Group aims to create value for our main stakeholders (customers, employees, partners and the local community), achieving the generation of positive effects through dialogue, transparency and cooperation.

The 3 pillars that define our Social Responsibility strategy are:

  • Social: with the customers and the local community in which the hotels are located.
  • Labour: with the employees, looking after their well-being and training, as well as managing the Talent of the whole Organization.
  • Environmental: working to reduce the hotel’ environmental impact and improve awareness amongst our stakeholders.

Our Strategic Goals

Based on the Mac Hotels’ definition of Corporate Social Responsibility and its 3 pillars, the strategic goals that will serve as a guideline to mark the tactical operations, are as follows:

  • Be socially proactive in the places in which the hotels and the organization are located;
  • Be active and sustainable in the care of the environment and reduce the organizations’ impact;
  • Promote the well-being of customers and employees;
  • Manage and retain talent that is linked to the values that define us (authenticity, quality, excellence, diversity, engagement).

Following these lines of action and assuming the new global conjuncture, which has already changed our way of interrelating with the world, in the period 2020-2023 we extend to our Strategic Objectives the following milestones:

  • Create Stable Relationships and Commitments between NGOs and the Group.
  • Progressively incorporate our Stakeholders into our Social Responsibility Strategies.
  • Customize our Social Responsibility Actions to provide maximum added value to society.
  • Take up the challenge of Real Equality.

Progressively reduce the Organization’s Environmental Footprint and work on real compensation.

Group Environmental Policy

We adapt our environmental policies based on the possibilities of each property, assessing the customer’s expectations and taking into account the natural environment where the property is located.

Our final objective is to measure and reduce the environmental impacts of our organization, in all its different locations, gradually adopting technologies and instruments which help us in the substantial improvement of the activity and fostering the culture of the recycling and low energy consumption.


En el marco de nuestro compromiso RSC, se han identificado algunos indicadores para evaluar el impacto de nuestras actividades, medir sus resultados y usar esta información para mejorar en el futuro. Descubra más en nuestro informe anual.

Informe anual RSC